Hyatt Highlands in Carmel, CA Chooses 3 Day Blinds as their Window Treatments Supplier – Part 2

The Hyatt Highlands Hotel in Carmel, CA

We have started producing the 208 custom Roller Shades for guest rooms the Hyatt Highlands Hotel in Carmel, CA in the 3 Day Blinds factory.

Xavier Esparza, General Manager, 3 Day Blinds FactoryWe asked Xavier Esparza, the General Manager in our factory about the planning involved in making sure we flawlessly deliver perfect products on time.

“First, we spoke with our Design Consultant, Rhonda Cook, who worked with the Hyatt Highlands Management Team to specify the products, to make sure that we understood the customer expectations, and we will communicate closely with her throughout the project” says Xavier.

“In this case, the client wanted to receive their Roller Shades grouped on pallets by room, on a specific schedule, so that they could keep this section of the property open to their clients, in order to complete the installation as quickly as possible, with  minimal impact to their business.”

So, what steps are involved?  “First, we needed extra roller shade fabric and components from our suppliers, so our Supply Chain Team went into action the moment that this order became a possibility.”  

Extra fabric arrives at the 3 Day Blinds Factory for the Hyatt Highlands Hotel Project

“Then, the Manufacturing Management Team had to plan to push this order through the factory without disrupting the normal flow of orders from our other clients,” says Xavier.  “When we receive a large order like this, it is cause for celebration, but it also requires that we pull together as “One Team” (one of our core values) to ensure a good outcome.”

3 Day Blinds Team Members inspect Roller Shades that they manufactured for the Hyatt Highlands Hotel

What happens once the shades are manufactured?  “As with all of the custom blinds and shades we make, once they are produced, all of our products go through a quality control inspection.  Then, we build custom-made boxes for them to minimize shipping damage. In this case, we are shipping on pallets, because that is what the client requested.”

Roller Shades, Packaged and Ready to Ship to the Hyatt Highlands Hotel from the 3 Day Blinds Factory

Any word on the outcome?  “Yes, we have heard from Rhonda that the first installations have been a smashing success!  The team at The Hyatt Highlands Hotel loves the fact that these guest rooms now have an unobstructed view of the beautiful ocean and landscape when the shades are opened, and that there is complete privacy when they are closed.”

Are you ready to redecorate your windows with Rhonda Cook, or your neighborhood 3 Day Blinds Design Consultant?  Just call us at 877-614-3329, or click here to meet your neighborhood designer.

Read Part 1 of this story.

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