It’s the “Year of the Rabbitt” at 3 Day Blinds – Our Year to Jump Ahead!


Kevin Rabbitt, CEO, 3 Day Blinds

February 3rd marks the Chinese New Year, and according to the Chinese Zodiac, this is the Year of the Rabbit.

Our board of directors is looking pretty smart!  In April of 2010 they named Kevin Rabbitt the new CEO of 3 Day Blinds, so 2011 will be Kevin’s first full year as our president.   And we are not referring just to his last name…  we can also reference the incredible progress we have made as a company under his leadership.

According to an interesting article by Rhonda Abrams of USA Today, in the Chinese Zodiac, each year is associated with one of twelve animals, and each animal brings different influences that are said to affect the entire 12 month period.  Each year, over a billion people around the world celebrate Chinese New Year.

This is a list of what Ms. Abrams reports we can expect in The Year of the Rabbit, and how we think these themes relate to our business at 3 Day Blinds:

Ambition:  

  • At first, our 2011 sales forecast looked impossibly aggressive… but if January is a good indication, like rabbits, we’re on track to jump ahead of the goals we set and take 3 Day Blinds to new sales levels.  Greg Bibas, SVP, Marketing is leading the charge to find more customers through better marketing.
  • Jeff Miller, our VP of Client Care surveys every customer, and they are already giving us outstanding ratings in our ability to suggest great products, provide fast service and professional installation –  but our goal is to continue to improve these scores.
  • We have 12 fantastic District Sales Managers, and through the friendly competition that is facilitated by their leader, Scott Pickard, SVP of Sales, they are ALL reaching new levels, and determined to be the best!
  • Our plans for product development are ambitious also.  Together, Frank Gutierrez, SVP, Manufacturing and Supply Chain, and  Karin Miller, SVP, Merchandising (your blogger) have lots of great new blinds, shades and shutters in the pipeline to add to our already great assortment of window treatments.
  • Scott Hurtik, VP, Information Technology and his team have a long list of ambitious projects to help facilitate better client care, clearer supplier communications, superior reporting and more efficient manufacturing.
  • Tikie Holewski, SVP, Human Resources and her team are aggressively recruiting new Design Consultants to meet our ambitious sales forecast (click here to see current opportunities).
  • Carrie Galvin, SVP, Business Development is looking at new ways to grow our business and delight even more customers. She has a ton of good ideas and is working on identifying the best opportunities.

Photo courtesy of chinesenewyearcards.blogspot.com

Good Communication

  • Again, Kevin was ahead of the curve, because one of his goals when he joined the company was to improve communications, both internally and externally. 
  • Our Client Care Team has reached out to ALL of our former customers by telephone in the last 6 months to make sure that they were still satisfied with our products and service. 
  • Through Kevin’s Town Hall meetings, employees are well-informed about company goals and how their role fits into the big picture.  
  • Our Supply Chain Team has made great improvements in our communications with our valued vendors from around the world, who provide us with materials and components. 
  • We started the 3 Day Blinds Blog to facilitate faster and more personal communication to our customers and employees.

 Endurance

  • We’ve proven we can endure.  Sadly, many in our industry have not weathered the current economic downturn, and we at 3 Day Blinds have had to make some changes and sacrifices in order to become more efficient.  Thankfully, these changes have made us stronger; we are now thriving, and are grateful for our success, but we never take it for granted.  Every day is a new day to do our best to satisfy our customers!

Luck & Money Made Easily

  • Our custom blinds, shades and shutters have such great quality and style, sometimes we get lucky and they practically sell themselves.  But the truth is, most of our customers need the expertise of our Design Consultants (provided in the client’s home, free-of-charge) to help them choose the best window treatments for their specific needs and budget.  It typically takes 1-2 hours to select the products, take accurate measurements, provide a quote and arrange for professional installation of the window coverings.  Then, everyone at the factory hustles to get the product made, through quality control and out the door the next day.  Hardly like winning the lottery, but fortunately we love our work.  So, we’ll definitely take any luck and easy money we can get, but we’re a bit skeptical about this one, and we’re certainly not counting on it!

So, if your New Year’s resolution is to finally cover those naked windows, or replace those tattered curtains, call us at 877-614-3329 to schedule your free in-home design consultation.  We promise that “You’ll Love The Treatment”!

In conclusion, we at 3 Day Blinds, we would like to wish everyone who reads this GOOD LUCK and PROSPERITY in The Year of the Rabbit!

Customer Recommendation for Eyvet Hartooni

Eyvet took ownership of our product problem.  After it was solved, she called to make sure that we were satisfied.  Eyvet was outstanding.  She went above and beyond!

Ilene,
Northern California


Eyvet Hartooni is a 3 Day Blinds Client Care Representative, located in our Irvine, CA Company Headquarters. Call 877-617-3329  to schedule a free in-home design consultation or find a 3 Day Blinds Design Consultant in your neighborhood.

Angie’s List Members Award 3 Day Blinds the Super Service Award

Angie Hicks, Angie’s List FounderKevin Rabbitt, our CEO, announced that we received some great news today.  The members of Angie’s List have given 3 Day Blinds so many great reviews, that they awarded us their coveted Super Service Award for 2010, which puts us in the top 5% of companies that they rate!  All award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.

Angie’s List was founded by Angie Hicks in 1995, and she is now at the helm of one of the nation’s fastest growing private companies.  They have over one million paid subscribers who share information with each other about companies that they do business with.  Reviews are provided on the Angie’s List website or over the phone, and they also publish a monthly magazine with tips and special discounts for homeowners, that we love to look at.

“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,”  according to Ms. Hicks.

We love to read the reviews that our clients write about us on Angie’s List.  What they most often emphasize is the professional service they received from our team of Design Consultants, and the great product recommendations that they make.  Click here to read reviews that were submitted directly to our corporate office.

“The Angie’s List Super Service Award is an excellent endorsement, and we are thrilled that our clients have provided such wonderful reviews of our window treatments and services,” said Greg Bibas, SVP, Marketing at 3 Day Blinds.

So, how can you experience the same top-notch service that is described in the reviews on Angie’s List that rave about our designers, installers and products?  Just call 877-614-3329 to schedule your free in-home design consultation, or click here to find your neighborhood design consultant.  We’ll help you choose the ideal custom blinds, shades or shutters for your home and have them installed in as little as 3 days!

And a big “THANK YOU” to all of our clients who have taken the time to show their appreciation for us by writing reviews about their great experiences with 3 Day Blinds on Angie’s List!

Find Window Decorating Ideas in our Photo Gallery

Ready for new window treatments but need to get inspired?  Browse our Photo Gallery of Custom Blinds, Shades and Shutters featuring our newest photos of our favorite products.  In it, you will find pictures of our window treatments collection in settings ranging from classic traditional to eclectic to modern and in living rooms, bedrooms, kitchens bathrooms and family rooms.  Take a look!

Photos of Faux Wood Blinds

Photos of Honeycomb Cellular Shades

Photos of Horizontal Sheer Shades

Photos of Mini Blinds

Photos of Roller Shades

Photos of Shutters

Photos of Vertical Blinds

Photos of Wood Blinds

Think our expert in-home Design Consultants can help you transform your home?  Call us at 877-614-3329 to schedule your free in-home consultation now!

Customer Recommendation for Dane Tasaka

Our experience with 3 Day Blinds was outstanding.

I had pre-shopped on the website several months earlier, and even visited the store to see the products first hand. When we were finally financially ready to make the purachase, we had the 3 Day Blinds Design Consultant come to the house to measure. We again reviewed our purchase choices and needs, and actually decidd to go with a different product that saved us a lot of month.

The blinds arrived in record time, and the installation instructions were easy to follow, allowing us to get our blinds up in no time.

There were two small problems with our order. First, one set of brackets arrived in the wrong color, but they were replaced immediately. Second, the control wand for the blinds was either not included or lost in the packing. Again, the part was replaced immediately.

We still have parts of our home needing blinds, but it has been nice to be able to order in sections and know that the company and products will still be around.

I would highly recommedng 3 Day Blinds and Dane Tasaka.

Sincerely,
Leslie

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Dane Tasaka is a 3 Day Blinds Design Consultant, covering the Roseville, Rocklin and Granite Bay, CA areas. Call 877-617-3329 to schedule a free in-home design consultation or find a 3 Day Blinds Design Consultant in your neighborhood.